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Employee Spotlight: Brittney Hall, Director of Professional Services

DataGrail, June 1, 2021

DataGrail’s Employee Spotlight series highlights the person behind the professional, digging deep and discovering what drives our team members.

Brittney Hall recently joined the DataGrail team as Director of Professional Services. Brittney has a depth of prior experience in leadership, technical success, and operations from time at as Director of Technical Success and GoGuardian as Head of Sales and Success Operations. Brittney studied Communications and Digital media at Stanford University and excels in cross-functional work as well as communication within technical topics.

What excites you about joining the DataGrail team?

First, I am a startup enthusiast. I love to build from scratch and secure the foundational elements needed for operational excellence. Additionally, I have personally experienced the difficulty of designing services and systems to both track and execute upon requests pertaining to privacy laws like the GDPR and CCPA. DataGrail is the exact solution I would have wanted to help guide me and the team on our journey to compliance. I am pretty excited that I now get to use my past experience and knowledge of the DataGrail platform to make this journey infinitely easier for our customers. 

If you could learn to do anything, what would it be?

I would like to learn to play the piano. It just seems like a great test of discipline and has many meditative qualities once you have it down. I am a singer, so playing the piano along with my song would be the ultimate dream. 

What do you enjoy doing in your free time?

I love doing outdoor excursions with my family. We have a one year-old son who is usually thoroughly unimpressed, but at least the parents have fun! 

What motivates you to wake up and go to work?

Solving problems gives me energy. When I see a puzzle, my brain automatically wants to begin making sense of it and fitting the pieces together. It’s even more fulfilling when the problems I solve improve other people’s quality of life. I’m a caregiver by nature, so this translates to many aspects of my life including work. 

What is the best career lesson you’ve learned so far?

Authenticity is key. Too often we feel a need to play a role or adhere to what we believe someone of our position should portray. I’ve found that letting people in and allowing them to see who I really am, quirks and all, only fosters deeper trust and connection. I am not perfect, I am human — we all are. A strong sense of empathy for and connection to the people around you will only encourage your success in working together. 

Where’s your favorite place in the world?

Home. There is nothing more comforting and grounding than being home surrounded by all of the beings that have made my life so full. Home is a place of comfort and joy, and inspires a great deal of gratitude for the life we’ve been able to build. 

Enjoy this piece? Check out our previous spotlight, featuring Matt Barclay, Product Intern!

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