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California Consumer Privacy Act (CCPA) Compliance

Power defensible CCPA compliance, from DSRs and vendor contracts to audits and enforcement readiness, with a complete privacy automation platform.

What is CCPA?

The California Consumer Privacy Act (CCPA), as amended by the CPRA, is California’s primary privacy law and remains fully enforceable. It grants California residents, regardless of citizenship or immigration status, rights to access, delete, correct, and opt out of the sale or sharing of their personal data, as well as to limit how sensitive personal information is used.

Businesses must provide notice at or before data collection, respond to consumer requests within 45 days, maintain vendor contracts with equivalent privacy protections, and implement reasonable security measures. The law is enforced by the California Privacy Protection Agency (CalPrivacy) and the state Attorney General, with penalties of up to $7,500 per violation.

Learn More About CCPA

Who does CCPA Apply To?

CCPA applies to for-profit entities doing business in California that meet any one of the following thresholds:

  1. Annual gross revenue over $25 million
  2. Buys, sells, or shares personal information of 100,000+ consumers or households annually
  3. Derives 50%+ of annual revenue from selling or sharing personal data

The law also applies to entities that are controlled by a covered business and share common branding, certain joint ventures with at least 40% ownership, and organizations that voluntarily certify compliance.

Citation: §1798.140(d), CCPA

How DataGrail Helps

Operationalize CCPA Compliance

Honor Consumer Privacy Rights

Data Subject Requests (DSRs)

The CCPA gives California residents enforceable rights to access, delete, correct, and opt out of the sale or sharing of their personal information. Businesses must verify identities, respond within 45 days, and ensure responses are accurate and complete. DataGrail automates request intake, identity verification, fulfillment, and response tracking across systems, so your team can meet CCPA timelines without manual effort.

Automate CCPA Requests

Respect Opt-Out and Preference Signals

Sale & Sharing Controls

CCPA requires businesses to honor consumer opt-out requests and ensure personal data is not sold or shared after a preference is expressed. This includes applying opt-outs consistently across advertising tools, vendors, and internal systems. DataGrail centralizes consent and preference management, making it easy to honor opt-out signals and enforce restrictions downstream.

Manage Opt-Outs and Consent

Know Where Personal Data Lives

Data Mapping & Vendor Governance

CCPA requires businesses to understand what personal data they collect, where it lives, how it flows, and which vendors process it. It also requires contracts that limit how service providers and contractors can use personal information. DataGrail’s Live Data Map gives you continuous visibility into data flows and vendor relationships, helping you maintain accurate records, enforce contractual restrictions, and respond confidently to audits or investigations.

Map Data & Vendors

Be Ready for Enforcement

Risk Assessments & Compliance Readiness

CCPA enforcement is active, and regulators expect proof of reasonable security practices and risk-based decision-making. DataGrail helps teams identify privacy and security risks, document mitigation efforts, and maintain a living record of compliance activities. With built-in risk assessments and a centralized risk register, your program stays defensible before enforcement questions arise.

Prepare for Enforcement
Labster is better suited now than ever to meet its compliance goals, and DataGrail is a key component in understanding our data processing activities, customer and internal impact, and overall helping visually manage our risk. Having that visibility on a day-to-day live mapping perspective has actually allowed me to sleep better at night.”
John Pothier - Senior Corporate Counsel & Head of Legal

I was incredibly anxious about ensuring our company was compliant with changing California privacy regulations — and overwhelmed at the thought of creating, organizing, and updating a massive spreadsheet. But our partnership with DataGrail has been incredible!

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Blair M. (G2) Mid-Market (51-1000 emp.)

The tool is very intuitive and easy to use and it’s super simple. It solves so many problems for what you need for CCPA and anything you need. They have a great roadmap and their customer service is second to none.

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Verified User in Insurance (G2)

How DataGrail Can Help With CCPA Compliance

It's time to see what a Privacy Control Center can do for you.

CCPA Requirement Cited Statute DataGrail Tool How DataGrail Helps
Provide notice at or before collection §1798.100(a) Live Data Map Maintains an always-updated view of what personal data is collected and how it’s used to support accurate disclosures.
Disclose purposes for collection, use, sale, or sharing §1798.100(a)–(c) Live Data Map Documents data purposes and flows across systems so disclosures stay complete and consistent.
Disclose retention periods or criteria §1798.100(a)(3) Live Data Map Centralizes data inventories to support retention transparency and defensible retention criteria.
Respond to access (right to know) requests §1798.110 Request Manager Automates intake, verification, and fulfillment of access requests within CCPA timelines.
Respond to data portability requests §1798.110(c) Request Manager Generates structured, portable responses across integrated systems.
Respond to deletion requests §1798.105 Request Manager Orchestrates deletion workflows and tracks statutory exceptions across systems and vendors.
Respond to correction requests §1798.106 Request Manager Manages correction workflows and ensures updates propagate across connected systems.
Honor opt-out of sale or sharing §1798.120 Consent Management Centralizes opt-out signals and enforces restrictions across advertising and vendor tools.
Limit use of sensitive personal information §1798.121 Consent Management Applies consumer limitations to sensitive data use and downstream processing.
Verify consumer identity §1798.130(a)(2) Request Manager Supports commercially reasonable identity verification without collecting excess data.
Respond to requests within 45 days §1798.130(a)(2) Request Manager Tracks deadlines and automates workflows to ensure timely responses.
Provide responses free of charge §1798.130(a)(2) Request Manager Reduces manual effort so requests can be fulfilled efficiently at scale.
Limit requests to twice per 12 months §1798.130(a)(2) Request Manager Automatically tracks request frequency per consumer.
Maintain service provider and contractor contracts §1798.100(d) Live Data Map Maintains a centralized inventory of vendors and associated data processing relationships.
Restrict vendors from selling or sharing data §1798.100(d); §1798.140(j) Live Data Map Maps data flows to vendors to support enforcement of contractual restrictions.
Monitor vendor compliance §1798.140(j), (ag) Live Data Map Provides visibility into vendor data access to support audits and monitoring.
Implement reasonable security procedures §1798.100(e) Risk Assessments Identifies and documents privacy and security risks tied to personal data processing.
Demonstrate reasonable security before a breach §1798.150 Risk Assessments Creates evidence of risk-based security decision-making prior to incidents.
Prepare for audits and enforcement §§1798.155; 1798.199.40 Risk Register Centralizes risks, mitigations, and compliance evidence for enforcement readiness.
Maintain documentation for compliance accountability §1798.130(a)(5) Risk Register Keeps a living record of privacy risks, controls, and remediation actions.
Ensure consistency between disclosures and DSR responses §1798.130(a)(5) Live Data Map + Request Manager Aligns data inventories with request outputs to prevent inconsistencies.
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