Upgrade your DSAR
program with DataGrail
The request process begins when an individual submits a DSAR to an organization. Data subjects have the right to request access to their personal information or related materials and find out how that information is being used. Data subjects (aka requesters) can also authorize others to make requests on their behalf.
From there, it takes four steps to fulfill a DSAR:
Collect and log requests
Request submission should be easy and organized
Verify the subject’s identity and review requested information
- Verifying requester identity is crucial to avoid providing information to an unauthorized user, but you should avoid making the process inaccessible
- This step shouldn’t serve to collect additional personal information
- Ensure the request is clear and inform the requester that the team is on it
Gather, package, and review the data
Search across systems to collect all relevant information
Provide the data to the requester
Ensure the data is correct and deliver the information to fulfill the DSAR
How it works
Inbound DSARs can quickly overwhelm a privacy team lacking a centralized request submission form on the company’s website. Funneling DSARs through branded, user-friendly, and easily accessible request forms helps data subjects have a positive privacy experience while building brand trust.
Additionally, using DataGrail’s centralized DSAR form keeps requests organized. All requests received through the form will automatically populate a comprehensive compliance dashboard that notifies the privacy team of new submissions.
Verifying a data subject’s identity before you fulfill a request is a vital step in your privacy request process. Don’t frustrate data subjects by asking them to submit more personal data like passports, selfies, or government IDs.
Prevent risk, save time, and avoid requester stress with DataGrail’s Smart Verification™, an automatic feature for data subjects that uses pre-existing data to authenticate user identities.
To avoid incurring significant privacy-related fines and penalties, it’s vital to stay on top of DSAR deadlines. With our centralized, user-friendly Privacy Dashboard, it’s easier than ever to outsmart risk and:
- View all active requests by status, type, and more
- Receive automated notifications for approaching legal deadlines
- Monitor DSAR trends to optimize privacy program impact
Privacy teams fulfilling DSARs manually often waste time, energy, and business resources tracking down information across multiple internal and external teams and systems.
DataGrail Helps Teams:
- Avoid endless, back-and-forth communication with in-platform project management and gather critical information quickly
- Authorize third-party vendors to perform DSARs on behalf of others
- Automate data subject communications when DSARs are fulfilled
Love from DataGrail customers
Automated workflows to manage data subject requests with precision
Request Manager leverages automated workflows to streamline privacy management processes and help support responsible data governance programs. Using the centralized dashboard, it’s simple to take control of business risk management by ensuring sensitive data is closely tracked and highly protected. Keeping data systems organized allows for quicker, more accurate DSAR fulfillment.
Streamline the DSAR process and shorten fulfillment timeframes
Managing DSARs manually can take your legal, IT, and engineering teams offline for days, one request at a time. DataGrail offers tools to handle data subject access requests and other data subject requests like data deletion and do-not-sell (opt-out) requests in a repeatable, scalable way.
Achieve privacy compliance and minimize data risks
The EU’s General Data Protection Regulation’s (GDPR) introduction made waves by establishing subject rights requests and DSAR requirements. It also heavily influences many other privacy laws and regulations, like the California Consumer Privacy Law (CCPA). CCPA/GDPR compliance can be difficult, but it’s vital for businesses looking to avoid penalties and fines.
More importantly, combining regulatory compliance with proactive actions like conducting regular Data Privacy Impact Assessments (DPIAs) can be a business differentiator. Outsmarting privacy risk and efficiently fulfilling data subject requests can show that a company truly cares about data privacy as a human right.
Discover more about the DataGrail platform and review our customer case studies to find out why industry leaders like Amazon, Salesforce, Overstock, Instacart, and more work with us.
DSAR Software FAQs
Why choose DataGrail?DataGrail is the privacy platform for modern brands to build customer trust and comply with privacy regulations like the GDPR, CCPA, CPRA, and CDPA. The DataGrail Integration Network directly connects with 2,000+ of the most popular cloud systems, infrastructure providers, and internal systems and it’s the only integration network that detects shadow IT holding personal data and makes it seamless for an organization to build a data foundation for their privacy program.
What integrations does DataGrail offer?DataGrail’s Integration Network leverages pre-built connectors with top companies like Okta, Zoom, Qualtrics, Atlassian, Salesforce, Shopify, Slack, and thousands more to fuel system discovery and privacy program automation. Search the full integration list here.
What functionality should I look for in DSAR software?Streamlining data privacy compliance is a big job, but the right privacy partner makes it much easier. DataGrail’s products are all built from the ground up and fully integrate seamlessly with each other by design — something other privacy companies on the market struggle with due to growth by acquisition.
- When looking for a privacy partner, a buyer should look for products built to enable responsibly automated data discovery, data mapping, request processing, and opt-out management. These tools allow for comprehensive data security and highly customizable privacy program management. With DataGrail’s no-code onboarding, companies can start accessing these features via our API quickly and without a heavy lift.