Request Manager

Automate Privacy Requests

Automate your data subject requests (DSRs) with DataGrail. Fewer people. Less time. Less stress.

Our customers love us

“ DataGrail has saved us countless man hours and tech resources and really allowed us to be compliant in the easiest possible way. ”

Jodi Chapin, General Counsel, REVOLVE

How it works

1. REQUEST FORMS
2. IDENTITY VERIFICATION
3. PRIVACY DASHBOARD
4. FULFILLMENT MADE EASY

1. REQUEST FORMS

Build data subject request forms for your website.

Keep inbound subject requests organized by funneling them through a request form on your website. All requests that come through the form will automatically populate in your compliance dashboard and send you notifications to keep you on track.

Forms are branded, user-friendly, and easily accessible so your end users have a positive privacy experience and grow trust in your brand.

2. IDENTITY VERIFICATION

Stop fraudulent DSARs in their tracks.

Verifying a data subject’s identity before you fulfill a request is a vital step in your privacy request process. Don’t frustrate data subjects by asking them to submit more personal data such as passports, selfies, or government IDs.

DataGrail’s Smart Verification™ uses pre-existing data to authenticate user identities, saving them time and preventing undue risk to your company.

3. PRIVACY DASHBOARD

Know where you stand. Never miss a deadline.

Manage and monitor every data subject request from one dashboard:

View active requests by status, type, system owner, and more.
Receive notifications when legal deadlines are approaching.
Monitor DSR trends to optimize the impact of your program.

4. FULFILLMENT MADE EASY

Collaborate with internal teams & third-party vendors.

Without DataGrail: Fulfill one subject request at a time by collaborating closely with internal team members and external parties.

With DataGrail:

Eliminate endless email threads with in-platform project management.
Authorize third-party vendors to perform DSAR’s on behalf of others.
Notify data subjects automatically once requests have been fulfilled.

MAINTAIN DATA INTEGRITY

Minimize risk of human error when managing DSARs.

DataGrail can minimize risk of data being missed or inaccurately retrieved, deleted or anonymized. Our software will also help you track all requests to ensure nothing slips through the cracks and that all requests are processed with precision.

AUTOMATE OPERATIONS

Make your team more efficient by streamlining manual tasks.

Managing DSARs manually can take your legal, IT and engineering teams offline for days, one request at a time. DataGrail offers tools to handle data subject access, deletion, and do-not-sell (opt-out) requests in a repeatable, scalable way.

No-code onboarding

Don't burden your engineering team with complicated onboarding and timely ongoing system maintenance. Let us help you do the heavy lifting for you.

Strengthen your team with a privacy expert

DataGrail Managed Services gives you access to a dedicated privacy manager who helps build a scalable program and manage DSR processing. Focus your security, legal, and privacy teams on their most strategic work while DataGrail handles day-to-day operations.