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Data subject requests (DSRs) are at the heart of all privacy regulations, and finding the right privacy solution to help manage and automate those requests is crucial to building understanding privacy risk, scaling a robust privacy program and building customer trust.

According to the Market Guide, “inefficient handling of SRRs and immature privacy user experience (UX) can undo the work of millions of dollars spent developing positive customer sentiment.” Gartner also reports that, “Regulatory reporting firmly establishes mishandling of subject rights as the primary source of complaints that result in large numbers of investigations and punitive actions.”

Companies, regardless of size, are looking for ways to comprehensively and effortlessly automate privacy so they can focus on building brand trust.

Download your copy of the 2023 Gartner Market Guide for Subject Rights Request Automation to learn about:

  • Improving security by understanding privacy risks
  • Tracking your organization's SRR metrics
  • Enhancing the privacy end-user experience
  • Choosing the right vendor for your privacy program
  • The seven steps involved in orchestrating and processing data subject requests (DSR/DSARs)

Gartner Market Guide for Subject Rights Request Automation, Nader Henein, Bart Willemsen, Bernard Woo, 12 April, 2023

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This report is no longer available. To learn more about the trends in volume and cost of Subject Rights Requests, read DataGrail's Privacy Trends 2023 report.